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Superior Pipe & Supply :: Shipping Terms

  Shipping Terms

• UPS Ground -                        2 to 5 BUSINESS days.
• Fed-X residential ground -      2 to 5 BUSINESS days.
• UPS 3rd Day Select -             3 BUSINESS days.
• UPS 2nd Day Air -                 2 BUSINESS days.
• UPS Next Day Air-                 Next BUSINESS day. 
• These orders must be handled manually at this time.  Contact Superior Pipe & Supply @ 1-702-736-6165.
• All orders received by 12:00 noon PST will be processed and shipped the same day (provided item(s) is in stock).
• GetPipe.com does not process orders during weekends.
• No deliveries will be made on Saturday or Sunday.
• Free Shipping is limited to the Continental U.S.
   
Truck (LTL) Deliveries

LTL Deliveries will be made curbside. It is the customer’s responsibility to unload the product.

Please note: larger items (over 150lbs.) that qualify for free ground shipping (i.e. Steel Tubing, Steel Pipe, etc.) but are unable to be unloaded by the customer, will be subject to a lift gate fee. If your order requires this service, we will do our best to contact you prior to shipping your order.  If you are not contacted by Getpipe.com prior to delivery and you require lift-gate service- your card will be charged for the amount.
• Single item orders over 150 pounds will be shipped via LTL.
• Residential orders are subject to a $50 “Residential Drop fee” and/or a $50 “Lift gate fee”.
• Commercial deliveries may be subject to a $50-$75 “Lift gate fee”.
 
Commercial/Business Addresses:
 
If lift-gate service is required additional fees will be added depending on the freight carrier. A  Superior Pipe & Supply shipping representative will contact you regarding your need for this additional service. Superior Pipe & Supply is not responsible if the product cannot be unloaded from the truck. Truck drivers are not deemed responsible to help unload the product (unless Lift-gate service is used). Please note: if you operate your business out of a residential address you will be charged for the additional costs of delivering to a residential address.
Residential addresses:

There are additional shipping costs to a residential address.   This cost typically runs approx. $50.00 per delivery.
Items over 70lbs. may require Lift-gate service charges which also run in the $50.00 range. Superior Pipe & Supply will make every effort to contact you prior to processing the order to discuss any additional fees.

If the customer does not request lift gate service, Superior Pipe & Supply is not responsible for product unloading. Please note: truck drivers are not deemed responsible to assist in unloading.  If the customer cannot unload the product it will be brought back to the shipping depot. The customer is responsible for making a 2nd delivery attempt and will be charged accordingly
 
Pickup from Terminal:
 
If you would prefer to pick-up from a terminal- let us know and we will contact you with instructions. Remember to bring proper identification to the terminal.
 
Orders that qualify for Free Shipping:
 
Free Shipping available for Continental U.S. deliveries only. Orders over $500.00 that qualify for free shipping will be shipped UPS ground or FedEx Ground.

Items over 150 Ibs. (Steel Pipe, Steel Tubing, etc.)  that qualify for free shipping will be shipped via freight line. Please note these items can only ship ground service. Superior Pipe & Supply does not pay for additional residential fees or lift gate services. These additional fees are the responsibility of the customer.  If Superior Pipe & Supply is charged by the truck line (for any additional services) we will apply the appropriate charge to customers’ credit card.
   
   
                                    Pipe and Tubing Do Not Qualify for Free Freight

 
Nevada Location:
4627 Cameron St.
Las Vegas, Nevada 89103
Phone (702) 736-6165
Fax (702) 736-1592

Hours:

6:00AM - 4:30PM PDT M-F


California location:
1222 North Magnolia Avenue
El Cajon, CA 92020
Main # (619) 440-5900
Fax # (619) 440-5903

Hours:

7:00AM - 4:30PM PDT M-F





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Superior Pipe & Supply, LLC 4627 Cameron St. Las Vegas, Nevada 89103
Phone (702) 736-6165 Fax (702) 736-1592
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